Last updated: August 2026
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, keep you logged in, and understand how you use the site. Cookies are widely used across the internet and are essential for many online shopping features to work properly.
2. Essential cookies
These cookies are necessary for our website to function correctly. Without them, features such as your shopping basket and checkout process would not work. You cannot opt out of essential cookies as they are required for the site to operate.
Essential cookies we use include:
- WooCommerce session cookie: Keeps track of your browsing session so the website functions correctly.
- Shopping basket cookie: Remembers the items you have added to your basket as you browse the site.
- Login cookie: Keeps you signed in to your account if you choose to create one.
- Cookie consent record: Stores your cookie choice in your browser so we do not ask you again on every visit.
3. Analytics cookies
We use Google Analytics to understand how visitors interact with our website. This helps us identify which pages are most useful, where people encounter difficulties, and how we can improve the overall experience.
Google Analytics cookies collect information such as:
- Number of visitors to the site
- Pages visited and time spent on each page
- How visitors arrived at the site (search engine, direct link, referral)
- General geographic location (city level, not precise address)
All data collected by Google Analytics is anonymised and aggregated. It cannot be used to identify you personally. Google Analytics does not collect your name, email address, or any payment information.
4. Advertising cookies
If you accept, we use the Meta Pixel to measure how well our advertising on Facebook and Instagram works, and to understand which pages and actions lead people to get in touch. This helps us spend our advertising budget where it is genuinely useful. Like the analytics cookies, nothing is loaded until you choose to accept.
The Meta Pixel and its cookies record information such as:
- Pages you view on this website
- When you click a phone number or email link to contact us
- Your browser and device type, and your general location
To improve the accuracy of this measurement, we also send some of the same event information to Meta directly from our own server through Meta's Conversions API. Each event is matched to the version sent from your browser so it is only counted once. We do not send Meta your name or any payment information from this website. This data is shared with Meta Platforms Ireland Limited and is governed by Meta's privacy policy. You can also review and adjust how Meta uses your data in your Facebook or Instagram ad settings.
5. Third-party cookies
Some pages on our website include embedded content from third-party services. When you view a page containing embedded content, that service may place its own cookies on your device.
Third-party cookies on our site may include:
- YouTube: When we embed product videos or brand content, YouTube may set cookies to track video playback preferences and viewing statistics. These cookies are governed by Google's privacy policy.
We have no control over third-party cookies. Please refer to the relevant third party's cookie and privacy policies for more information.
6. How to manage cookies
You can control and delete cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific or all websites
- Set your browser to notify you when a cookie is being placed
Please note that blocking essential cookies will affect the functionality of our website. You may not be able to add items to your basket or complete a purchase with cookies disabled.
For more information about managing cookies in your browser, visit aboutcookies.org.
7. Opting out of analytics and advertising
The simplest way to opt out is to choose Essential only on our cookie banner, or to open Cookie preferences at the bottom of any page and decline. If you would also like to prevent Google Analytics from collecting data about your visits more generally, you can install the Google Analytics Opt-out Browser Add-on, available for all major browsers at tools.google.com/dlpage/gaoptout. To control how Meta uses your data for advertising, review the ad settings in your Facebook or Instagram account.
8. Cookie consent
When you first visit our website, you will see a cookie consent banner. Choosing Accept all allows both analytics and advertising cookies, including Google Analytics and the Meta Pixel. Choosing Essential only loads neither, and any analytics or advertising cookies already set are cleared. Nothing non-essential is loaded until you choose. Your choice is saved for six months so you will not be asked again on every visit. You can change your mind at any time using the Cookie preferences link at the bottom of any page, or by contacting us at [email protected].
9. Changes to this policy
We may update this cookie policy from time to time to reflect changes in technology or legislation. Any updates will be posted on this page with the "last updated" date revised accordingly.